Fulfillment & Shipping

Since 1993, our award-winning fulfillment company has provided online sellers with fast, simple, affordable order fulfillment that they can depend on. Below our Client Services Director, Linda Sorna, explains how our personalized approach really does make a difference, and why eFulfillment Service has been called the “ultimate choice in order fulfillment.”

We Make Order Fulfillment Easy

A lot of companies make order fulfillment complex, with stipulations on order volume, storage minimums, inventory requirements, returns processing, and poor customer service.

At Special Markets, Inc., we make it easy:

• No setup fees

• • No integration fees
• • No minimum order requirements
• • No tricky or hidden fees
• • No long-term storage fees
• • No long-term contracts
• • Our industry-leading accuracy rate is over 99.9%
• • Our processes and technology are easy to understand
• • Our people are responsive, knowledgeable and honest

We Offer Dependable Technology

By combining our fulfillment services with our secure, easy-to-use order fulfillment software, our clients have the time to run their businesses, and the technology to make it easy.

Our web-based Fulfillment Control Panel allows you to:

• Monitor inventory, orders and shipments

• • Check inventory levels
• • Forecast inventory needs
• • Receive inventory alerts
• • Manage returns
• • View backorders
• • View invoices
• • View tracking information
• • Manage shopping cart integrations
• • And more

We Guarantee Our Work

At Special Markets, Inc., we have an industry-leading accuracy rate, which means we will quickly and carefully fill your orders each and every time. And with our fulfillment service guarantee, online sellers can rest easy knowing that, in the rare case we do make a mistake, we’ll make it right.

We promise to honor the prices we quote you, to get your orders right, to ship your orders when promised, and to respond quickly when you need additional support.

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